À la carte Training, customization and priority support.
Whatever the size of your company, you can add training and software-customization hour blocks to your plan. You can also subscribe to a priority-support hour block (monthly or annual) that gives you access to our services and help with priority — ahead of the standard queue.
Training
Training hour blocks
Sessions with a SupplyCore consultant — remote or on-site — to train your teams module by module.
- 10-hour blockOn request
- 25-hour blockOn request
- 50-hour blockOn request
- 100-hour blockOn request
Rates on request. Hours never expire.
Customization
Software customization
Customizing screens, modules, workflows and reports to match your existing processes. Billed by development hour blocks.
- 20-hour blockOn request
- 50-hour blockOn request
- 100-hour blockOn request
Rates on request. Specs, design, development, QA and deployment included.
Recommended Priority support
Hour block that places your requests at the front of our support queue — guaranteed reply within 1 business hour, direct escalation to experts.
- 10 hr / monthOn request
- 25 hr / monthOn request
- 120 hr / yearOn request
Rates on request. Unused hours roll over to the next month / year. Available from the Starter plan.
For Enterprise and Multinational plans, larger priority-support and adaptation blocks can be negotiated directly with your account manager.